Terms of sale

About us

Spoolhouse Studio is a small 3D printing shop in El Paso, Texas, selling at spoolhousestudio.com. You can reach us at hello@spoolhousestudio.com.

Orders and prices

• Prices are in US dollars. Shipping and sales tax (charged on orders shipped to or picked up in Texas) are shown at checkout before you pay.
• Your order is confirmed when payment goes through and you get our confirmation email.
• If we can't make an order (for example, a price was listed wrong or a color runs out), we'll email you to offer a change or a full refund.

What you get

• Every item is 3D printed to order. Small differences in color, finish and fine layer lines are a normal part of the process.
• Product images marked "Product render" are digital images of the design. Your print follows the same design but may look slightly different.
• Our prints are decorations and household items. See Shipping and care for heat, food-contact and small-parts notes.

Designs and credits

Some shop items are printed from designs by independent designers, used under Creative Commons licenses that allow selling prints. Each one is credited on its product card and at the bottom of the home page.

For custom orders, you confirm that you have the right to use any design, logo or image you send us. We may turn down requests that copy someone else's work.

Shipping and returns

See Shipping and care and Returns and refunds.

Limits

We stand behind our work as described on these pages. To the extent the law allows, our responsibility for any order is limited to the amount you paid for it. Nothing here limits rights you have under consumer protection law.

Changes

We may update these terms. The version on this page when you place an order is the one that applies to it.

Governing law

These terms are governed by the laws of the State of Texas and applicable US law.